Questions and Answers:
How safe is my order with you?
Every purchase you make with us is protected and safe.
Secure Socket Layer Encryption
We have Secure Socket Layer encryption, so when your personal information is transmitted online it is done in a format that nobody can access except us. Even if someone could somehow see the data, it would be a stream of meaningless garbage. Your name, address and credit card number remain secure with us. Once we receive your order, your personal information is immediately isolated in a secure server (at 2day.com), behind a firewall, not accessible from the Internet. Please note that we hold your credit card details only as long as it takes to complete an order transaction with us. That means we do not store your credit card details, and you will need to re-enter your card number every time you wish to make a purchase.
What will the freight charges be? - None, prices listed include all freight and packaging.
What about International currency fluctuations?
Banks change rates daily (sometimes hourly)... With an international transaction there are two conversions involved - firstly into our bank and then out into yours. We'll endeavour to keep any variations to an absolute minimum and you should find that the amount on your statement will vary only a few cents/pence either way.
Still want to order by Fax?
Simple, just use our fax order form
Refunds
If any product arrives damaged or in less than acceptable condition we will gladly refund all costs. |